APPDEVS · LOCKVEXA
Delete account and data
You can request deletion of your Lockvexa cloud account and associated data without sending your private vault contents.
Inside Lockvexa
- Open Settings → Account.
- Choose the Lockvexa cloud-data/account deletion action.
- Complete recent sign-in and confirm the deletion.
This removes Lockvexa cloud backups, device registrations, notification preferences and reminders through retryable cleanup. Local encrypted files remain on your device. To remove them too, use the vault reset control or remove the app after saving anything you need.
Delete selected data and keep your account
In Cloud backup, open backup versions and explicitly delete the versions you no longer want. This does not delete your cloud account or local vault. Delete all applicable versions if you want to remove an older encrypted copy of a file; deleting only a local item does not remove historical backups. You can also email support from your registered address with the subject “Lockvexa data deletion request”, specify the data category or backup versions to remove, and state that you want to keep the account. Do not include private filenames, media or keys. Ownership is verified before processing. Local vault files can be deleted or reset only from your device; exported copies must be managed separately.
Request without the app
Email appdevs.net@gmail.com with the subject “Lockvexa account deletion request”. Identify the registered cloud email and whether you want Lockvexa data deleted or need help with the shared AppDevs identity. Send from the registered address when possible. Support will verify ownership before processing; we do not request your password, PIN, recovery key or private files.
What is separate
- A shared sign-in identity used by other AppDevs apps may remain. Deleting Lockvexa data must not silently delete those apps' accounts.
- Minimal session-revocation/security records can remain to prevent old sessions from relinking. Billing deduplication records expire after 90 days; providers may retain security logs or store transaction records.
- Store subscriptions must be cancelled separately in Google Play or Apple subscription settings.
- Previously exported/shared files, other providers' copies and OS Recently Deleted are outside Lockvexa cloud deletion.
Read the Privacy Policy for retention details. Losing your recovery key cannot be resolved through an account-deletion or support request.